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Premium Ski, Snowboard, and Mountain Bike Helmets, Goggles, Apparel & Accessories for Every Epic Adventure
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What types of products do you offer?We offer a wide range of Ski & Snowboarding Helmets, Downhill Mountain Bike Helmets, Snow Goggles, Snow Wear Apparel and accessories. Our products are specifically built for snow skiing, snowboarding, and mountain biking. Our selection of snow helmets, mountain bike helmets, snow goggles, and protective gear to enhance your experience on the mountain. We regularly update our site with new product drops so check back for more.
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What is ERT?Patented ERT (Energy Reduction Technology) incorporates soft advanced polymer pads into helmet designs to help manage both rotational and linear impact energy. ERT pads mitigate impact energy through both their unique material properties and their refined geometry. Unlike most impact energy management materials, which do not deform and dissipate energy below a certain impact threshold, ERT responds instantly, even at low-impact levels commonly seen in many sports. Overall, when combined with EPS foam, ERTâ„¢ demonstrated an 26% performance improvement in mitigating rotational impact and 30% improvement in managing linear impact vs EPS alone, and 16% and 29% respectively when compared to popular competitive energy management technology. Mad Hatter Wear incorporates ERT into our Ski, Snowboard and Mountain Bike Helmets because our goal is to keep you safe while you do what you love.
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Do you offer gear rental?Currently, we focus on selling accessories and do not provide rental services. However, we can recommend local rental shops for skis, snowboards, and mountain bikes.
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Can I return or exchange an item?Yes! We have a 45-day return and exchange policy. Items must be in new, unused condition with original packaging. Please visit our Returns page for more details.
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How can I find the right size for helmets and protective gear?Selecting the right size helmet for your ski, snowboarding and mountain biking adventures is essential in ensuring your safety. We provide sizing charts for all our products on their respective pages. Measure your head or body according to the guidelines, and if you're between sizes, we recommend sizing up for comfort.
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Do you offer any warranties on your products?Yes, many of our products come with manufacturer warranties. All snowboarding helmets, ski helmets, mountain bike helmets and snow goggles come with waranties. Check the specific product page for warranty details, or feel free to contact us for assistance.
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What if I have questions about my order?You can reach our customer service team via email or phone. We're here to help with any inquiries about your order status, product information, or anything else you may need.
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Do you have a loyalty program?Yes! Join our loyalty program "Join The Madness" to receive exclusive discounts, and be the first to know about new arrivals and sales. Sign up on our website's home page!
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How can I stay updated on new products and promotions?Subscribe to "Join the Madness" on our home page for updates on product launches, and special offers. You can also follow us on social media for real-time updates and community events.
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