Privacy Policy for Mad Hatter Wear

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Last Updated: 12/13/2024

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At Mad Hatter Wear, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and make purchases through our online store.

By using our website, you agree to the practices described in this Privacy Policy. Please read it carefully to understand how your information is handled.

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1. Information We Collect

We collect the following types of information:

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a) Personal Information

When you make a purchase, create an account, or interact with our site, we may collect the following personal information:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (processed securely through third-party providers)

• Order history and preferences

b) Non-Personal Information

We may also collect non-personally identifiable information, including:

• IP address

• Browser type

• Device type

• Pages visited on our site

• Time spent on the site

• Referring website or source

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2. How We Use Your Information

We use the information we collect in the following ways:

• Order Processing and Fulfillment: To process and ship your orders, manage payments, and handle customer service inquiries.

• Account Management: To create and manage your account, track your order history, and personalize your shopping experience.

• Marketing Communications: To send promotional emails, newsletters, and product updates. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email or updating your preferences in your account settings.

• Improvement of Services: To improve the functionality of our website, enhance your shopping experience, and analyze trends and usage patterns.

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3. Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it. We use SSL encryption for secure transactions and store your payment details securely through trusted third-party payment processors. However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders, provide customer service, and support marketing efforts. These providers have access to your personal information only to the extent necessary to perform their services.

• Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep track of your shopping cart, and improve site performance.

You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of the website.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access, update, or correct your account information at any time by logging into your account.

• Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe by clicking the "unsubscribe" link in our emails or by updating your preferences in your account.

• Delete Account: You can request to delete your account and personal data by contacting our customer support team. Please note that we may retain certain information for legal or administrative purposes.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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8. Children’s Privacy

Mad Hatter Wear does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mad Hatter Wear
information@madhatterware.com

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Thank you for shopping with Mad Hatter Wear!